Support

We hope that you don't have any issues playing Otherworld but in case you do please review our Frequently Asked Questions to see if it has already been reported. If not, please see the bottom of the page for instructions on how to Report the Issue to us.

FAQ

I've started playing and I don't really know what to do!

Otherworld: Epic Adventure is a massive adventure game with an entire world to explore. It’s a game for people that like to read books and to solve mysteries and puzzles. At the start of the game you are dropped into a strange world with little clue as to where you are or what is going on. You discover the plot as you explore and solve the puzzles.

Click here to read our latest article with a few hints and tips on how to get going.

Otherworld has crashed and I forgot to save the game, what should I do?
Otherworld has an Auto-Save feature and automatically saves your game each time you change location. Restart Otherworld and select 'Load Last Autosave' from the main menu to restore your last game. We recommend that you save the game immediately by using the 'Save' option on the main menu.

I can't get the telephone to work, there must be a bug!
The telephone is on the trickiest puzzles in Otherworld but it is possible to solve with the right clues.
If you are struggling then our Definitive Guide has a complete solution to all the puzzles.

Click here to find out more about it.

I can't make out some of the details on this picture.
Tap the picture to display the Max Image page. From here you can pinch the image to zoom and swipe to pan the picture to focus in on any part of it. Find out more details about the Max Image and Max Text pages in the Otherworld help guide accessible from the Otherworld main menu.

Otherworld is getting progressively slower, each screen takes longer and longer to display.
Shut down the Otherworld app by forcing it to close and then restart it and the problem should go away. Please report this issue to us using the form at the bottom of this page.